> ## Documentation Index > Fetch the complete documentation index at: https://docs.smartcomply.com/llms.txt > Use this file to discover all available pages before exploring further. # Account & Identity Verification > How to use Adhere to verify customer identities and bank accounts at onboarding. Verifying that a customer is who they claim to be — and that the bank account they provide is theirs — is the foundation of safe onboarding. Adhere gives you the tools to do this digitally, in seconds, without asking for paper documents. ## Confirm Identity Before Onboarding Use Nigeria's BVN or NIN to instantly confirm a customer's name, date of birth, and phone number against the central identity database. For Kenya, Ghana, Rwanda, and Uganda, verify against national ID and passport records. Verify an 11-digit Bank Verification Number and return the holder's full name, phone, and date of birth. Confirm identity against Nigeria's National Identity Number database. Verify Kenyan customers using their national ID number. Verify Ghana Card, Passport, Voter ID, SSNIT, or Driver's License numbers. ## Verify the Bank Account Belongs to Them Before disbursing funds or setting up a direct debit, confirm that the account number the customer provided is linked to their identity. Look up any Nigerian bank account number and return the account holder's name — so you can confirm it matches your customer's identity before processing any payment. ## Add a Biometric Layer For higher-risk onboarding flows, add a liveness check or face match to confirm the person presenting the ID is physically present. Compare a selfie against a reference image to confirm the same person. Detect whether the face in a submitted image is live, not a photo or video replay. ## Reduce Drop-Off Without Sacrificing Compliance Because every check returns a result in real time, your onboarding flow stays fast. Customers verify in the same session — no manual review queues, no document uploads, no back-and-forth. A typical verified onboarding flow looks like this: Ask the customer for their BVN, NIN, or national ID number — no document scan needed. Call the relevant Adhere endpoint. The response returns verified name, date of birth, and phone number within seconds. Call NUBAN verification to confirm the account number matches the verified name. For regulated or high-value flows, add a face liveness or comparison check before approval.